How does it work?
We offer convenient ways to connect to Nicklaus Children's Pediatric Virtual Care and start a consult, whether using iOS or the Web.
- For Windows and Mac users, please visit www.nchsanywhere.com to begin your visit. The following browsers are supported by Nicklaus Children's Pediatric Virtual Care. Best viewed with Chrome for (Mac or Windows)
- For iOS users, please visit the iOS App Store and download and install the appplication by visiting the link below.
Signup! Create an account.
- Create a new account so you can register your child or children. CLICK HERE to start creating your account on the web.
- Enter your first name and last name.
- Choose an e-mail address to use and create a password.
- Consent to our agreements.
- Proceed by pressing "NEXT"
To create an account profile.
- Continue by entering your address, gender, date of birth, and supporting details.
- Proceed to next step by pressing "DONE"
You will be directed to a registration confirmation screen.
- Now that you have registered you can add a child or children.
- Press "ADD FAMILY MEMBER" to continue or press "BACK TO DASHBOARD" to be taken back to the dashboard.
In this screen you can add your child or children.
- Enter your child or childrens name.
- Consent to our agreement.
- Press "SAVE" or "GO TO DASHBOARD" to proceed.
Once your child has been added you will be prompted with a message.
- Press "OK" to contunue.
From the dashboard you may also add a child.
- Locate the profile icon on the top right corner of the application.
- Press "My Account" to view your profile information.
Add a family member by pressing "Add Family Member"
Input your child's name and information to add them.
- Press "SAVE" to continue and return to dashboard or add another family member.
Upon login you will be taken to the application dashboard where you have the ability to view your Encounter History, upcoming Appointments, Start a Consult, Schedule an Appointment, or view Account Information. You will begin your consult by selecting a patient and service, then continuing to Consult Now or Schedule a Consult.
- Select a child.
- Select a service from the dropdown.
- Press "CONSULT NOW" or "SCHEDULE CONSULT" to schedule an appointment.
Screen displays results of available Clinicians and their appointment availability.
- Choose an available appointment with a participating Clinician.
- Press appointment time to choose time slot.
Screen displays results of available Clinicians and their appointment availability.
- Click on "RESERVE" to set the appointment
- Enter the required "Reason for Visit"
- Press "CONTINUE" or you can "CANCEL" and return to Dashboard.
- Upon pressing "CONTINUE" you will be redirected to the "Confirmation Screen".
The "Appointment Confirmation Screen" will display your confirmed Clinician, name and scheduled date.
- An e-mail confirmation will also be sent to you with your appointment details.
- Press "ADD TO MY CALENDAR" if you would like to save your appointment to your device.
- Press "BACK TO DASHBOARD" to continue after reviewing your information.
Once confirmed, you will have the ability to save the appointment to your device calendar.
- Your appointment is now set and you will be able to login 15 minutes prior to your appointment from the dashboard.
- 15 Mins prior to your call your dashboard will reflect the call that you added under your next appointments.
- You can now press "START CALL" to beging your consult when ready.
- Once the call has started, you can begin to pair your Tytocare device to your Wi-Fi Router.
Once you have clicked on "CONTINUE" you will be directed to the waiting room.
When a clinician is ready you will see the message "CONNECT" displayed on your screen you and will be able to press "CONNECT" to join the consult.
Once you join the online visit, you will be able to speak to a qualified Clinician and complete a consult.
This screen displays your encounter summary details. A short survey will be provided at the end of your visit.
Once your visit is complete, we would like to know more about your experience and ask that you please fill out the survey to better help us meet your needs. Thank you for using the Nicklaus Children's Pediatric Virtual Care service as we strive to provide new features and services for our consumers in the future.